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Return & Refund Policy - Miss Mon's Music

Last updated: June, 2026

Thank you for shopping at Miss Mon's Music.

Purchase Terms of Agreement

The purchase of digital products, including PDF downloads and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

Miss Mon’s Music reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

  1. Strict No-Refund Policy

    Because our products are intangible digital downloads, they cannot be physically returned and are deemed "used" immediately upon purchase or download. Therefore, all sales on missmonsmusic.com are final, strictly non-refundable, and non-exchangeable.

  2. Delivery Issues & Product Support

    If you do not automatically receive your digital download link immediately after purchase, please do not file a dispute with your bank. Instead, contact us immediately at contact@missmonsmusic.com with your transaction details, and we will ensure your product is delivered manually and swiftly.

  3. Business Identity

  • Business Name: Miss Mon's Music
  • Mailing Address: PO Box 2072, Ashgrove, Brisbane, QLD 4060, Australia

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Miss Mon's Music, PO Box 2072, Ashgrove, Brisbane, QLD 4060.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Miss Mon's Music, accessible from https://missmonsmusic.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: